shipping info

Free shipping on all orders! Free shipping worldwide!! Non-sales tax !7-10 days delivery !!

I. We are free shipping.Free shipping on all orders!

II. We pays all applicable sales tax for orders shipped in the worldwide. Non-sales tax on every order.

III.All international shipments are shipped via EMS express mail mainly, and at present we do not use regular Air Mail for international orders.

IV.All items will be shipped out within 24-48 hours upon receiving your payment.It should 7-10 working days to arrive.

V. When we ship the items we will give you the tracking number.About 24 hours after you receive your tracking number, you will be able to track your order online at

http://www.ems.com.cn/english-main.jsp .

VI. Customers are responsible for providing a full valid address for delivery.It must include a full address including apartment number as applicable.They are responsible for getting mail forwarding if they are moving. The shipping address must be true.

Return

We are committed to your complete satisfaction.Before you want to return merchandise,

first please email us the reason why you want to return the merchandise.Also you can contact

us to discuss the problem you are having.Most of the time we can solve the problem by

giving technical support and you need not to send anything back.

We only accept return the merchandise in following cases:

we send you the wrong size/color/item or you received merchandise with blemishs.Return items must be sent back in their original packaging,with store tags attached.To send

an item back to us,You may use any shipper you like, but we recommend purchasing tracking and insurance,as we cannot be responsible for lost return shipments.

If for any other reason, you are not content with your purchase , please contact with our customer service to get delivery address if you want to return items.Items must be returned in new condition with all manufacturers tags. If shoes are returned in less than new

condition,a 15% restocking fee will be deducted at our discretion. We do not cover the shipping cost of returns or exchanges,you will be responsible for the shipping and handling costs.

Additionally,we recommend that you add tracking and insurance for your own protection,as we cannot be responsible for lost shipments.

Exchange

Exchanges are only allowed when the products are defective or damaged upon receipt,not

as per your order or not proper size.Email us firstly because returns without a return

authorization from us will not be accepted and you can get the return address.All items

can only be exchanged for replacement at the equal price.Items must be returned within

15 days of delivery and the customer is responsible for all the shipping charges during

the whole exchange process.Please be aware that we will issue the replacements only after

your returns have been received.We do not cover the shipping cost of returns or exchanges,

you will be responsible for the shipping and handling costs.

If you have questions about any of the return policy, please e-mail us.

E-mail: sales@leadjewellry.com .